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You’ve been in an accident.  The last thing you need is more stress.
We are here to help.

Below, we’ve assembled a series of informative resources that will help you make the best decision for your vehicle repair.

Please feel free to contact us at any time to answer your questions about the Nylund’s guest experience.

Consumer Alert Part IV Aftermarket Parts

Consumer Alert Part IV Aftermarket Parts

Today we offer our final response to an irresponsible article posted by another Denver-area auto body shop.  Click Here for our FIRST , SECOND, and THIRD responses.  And Click Here to read the original article we are responding to in it’s entirety.  The title of the original article is: “4 Ways Aftermarket Parts are Just as Good as OEM.” The title of today’s Nylund’s Response is: Say What?!? The original article states: Excellent Warranty Parts manufacturers want their products to flawlessly work on every intended application. A warranty placed on the parts protects against improper fitment or function for months after technicians install the replacement components on the vehicle. Drivers can bring their vehicle back to the shop to report any issues with the way the parts work. At that point, technicians can perform quick repairs or send the parts back in for replacement to rectify the problem. Although outright failure rarely happens, clients and technicians alike appreciate this commitment to excellent from aftermarket parts suppliers. Are we still talking about AFTERMARKET parts?  There’s only one way to guarantee that parts work flawlessly on every intended application.  And that is to use the parts that were DESIGNED FLAWLESSLY to work flawlessly.  Any change to the design (which is the very definition of reverse-engineered and made-differently aftermarket parts) immediately discounts a part’s ability to work “flawlessly”. Warrantees do not protect against improper “fitment” (is that a word?) or function. Warrantees pay when cheap, ill-fitting and poorly crafted parts fail. Suggesting that any part is “better” because the manufacturer backs it with a warrantee is like saying “take our word for it… if it...
Consumer Alert Part III Aftermarket Parts

Consumer Alert Part III Aftermarket Parts

Today we offer part three of our response to an irresponsible article posted by another Denver-area auto body shop.  Click Here for our FIRST and SECOND responses.  And Click Here to read the original article we are responding to in it’s entirety.  The title of the original article is: “4 Ways Aftermarket Parts are Just as Good as OEM.” The title of today’s Nylund’s Response is: Facts Don’t Lie The original article states: Here are the main characteristics that make aftermarket parts just as good, or better, than OEM. Optimized Design Automakers frequently have to issue recalls to handle widespread issues regarding parts originally installed on their vehicles. When this happens, new parts may be created to circumvent the defect causing issues for vehicle owners. Aftermarket parts suppliers will work the optimized design into their products to avoid the issues that cropped up immediately after the original release of the vehicle. Therefore, by the time a vehicle needs collision or vandalism repairs, the aftermarket parts feature the upgraded design that lacks flaws found in the original components. Fact: Given the number of parts of on a vehicle, original manufacturer’s recalls aren’t really all that “frequent”. They do happen occasionally, and when they do – the manufacturers redesign, engineer and test the parts that are then replaced at no additional expense to the vehicle owners. Aftermarket manufacturers do not have access to this information. Fact: Aftermarket parts are ALWAYS reverse-engineered from the OEM parts.  They are, by their very definition, less than 100% accurate copies of OEM parts.  They cannot be 100% the same – that would violate patent laws. Fact: Aftermarket...
Consumer Alert Part II Aftermarket Parts – Nylund’s Response

Consumer Alert Part II Aftermarket Parts – Nylund’s Response

Today we pick up the consumer alert and our reply to an irresponsible article posted by another Denver-area body shop right where we left off. (Click here to read our first reply to the original article.  And click here to read the original article in its entirety.)  The title of the original post is: “4 Ways Aftermarket Parts are Just as Good as OEM.” The title of today’s Nylund’s Response is: Are You Flippin’ Kidding? The original article states: Aftermarket parts manufacturers create components that meet or exceed quality metrics used by the manufacturers. Wrong. Nope. Incorrect. Invalid. Untrue. Irresponsible. We have made this case over and over, but for the record, let’s bang this drum one more time.  Aftermarket parts – by their very definition – ARE NOT and CANNOT BE manufactured to meet or exceed quality metrics used by the manufacturers.  Vehicle manufacturers patent their parts, which prevents ANY OTHER part – no matter how similar – to be exactly the same. With that in mind, it stands to reason that ALL OTHER parts cannot fit as well, and do not respond to impact and/or collision stimulus in the same way as the original part. Example: The front bumper of a vehicle often houses airbag or other safety deployment sensors.  These sensors are calibrated to work specifically with the bumper and are timed within a 1/100th of a second. Think that doesn’t matter much? Take a look at this video. When it comes to the safety of our guests and the integral structure of their vehicles, we here at Nylund’s Collision Center will NEVER compromise by using cheaper,...
Consumer Alert Aftermarket Parts – Nylund’s Response

Consumer Alert Aftermarket Parts – Nylund’s Response

Recently we posted an article – published by another Denver area body shop that argued the case that aftermarket parts were “just as good as OEM”. (Click here for the article in its entirety, posted on our Facebook page)  We asked for the input of industry leaders, and they did not disappoint! Today, we begin our multi-part series of the Nylund’s reply to the points made in the original article: The original article starts by saying: Auto body technicians see all sorts of damage from deep scratches to shredded panels on vehicles damaged in a collision or by vandals. The damage requires the use of new parts and materials to restore the vehicle to its original condition. You’ve Outsourced and It Shows In an article that suggests that aftermarket or third-party parts are just as good as OEM, we find no small irony that for all intents and purposes, it appears that even the authorship of the article appears to be… obviously “aftermarket”.  It is our opinion, and that of many of our industry partners across the US, that NO BODY SHOP EXPERT could have written this article.  And while we find no issue with ghost-writing services in general – we do object when incorrect and ultimately unsafe information is presented as if it came from an industry expert.  There are far too many errors in the article to believe for a moment that an actual body shop owner (or technician, for that matter) actually wrote this article. We agree that auto body techs see all sorts of damage.  We’ll also agree to the concept that said damage requires...
Insurance Price Optimizing Can Cost You Big

Insurance Price Optimizing Can Cost You Big

How many cell phones you’ve bought, what television service you use, and how many beers you purchase just might be factors in how much you pay for car insurance. What’s that you say?  You thought your insurance rates were based on driving record and good grades in school? Turns out those might not be such good hands after all. Consumer Reports just published a scathing article with a significant amount of information that is… or was up until now, largely hidden from the public by many of the insurance companies in America.  Get used to hearing the words: “price optimization”. Price optimization, (illegal for car insurance in several states – but not in Colorado), uses data about you – cross references it with statistical probability models – and estimates how likely you are to put up with a price increase.  Ask yourself this question: when was the last time your insurance premium went DOWN?  An even better tell: When your insurance company raised your rates… did you start shopping for a different company?  And finally – did you leave your insurance company after an increase?  If you put up with it… chances are very good that they (your insurance company) were banking on exactly that outcome, and are raising your rates to what they believe you are willing to tolerate. The shell game gets even better! Know what they do with all that extra money gained from their price optimization? They purchase even more ads telling you that you could be saving upwards of $500 a year if you just switch to their service.  Bundle services, and you can...
Post Repair Inspections and Diminished Value

Post Repair Inspections and Diminished Value

You pay them every month from the time you’re 16 years old.  They tell you that you’re in good hands.  They assure you that you saved 15% or more in 15 minutes – and that you’ve made a good choice to insure with them. Then the rains come down, and the floods come up… and the hail… the hail… the hail.  So you do what you’ve been trained to do – you call your insurance company and make a claim.  The adjuster comes out, looks at your vehicle and writes an estimate.  They write for the least expensive, often 3rd party or re-manufactured, ill fitting replacement parts. The auto body shop you choose has everything to do with the quality of your repair.  If they are in some sort of partnership with the insurance companies, then they will likely put substandard parts into the repair of your vehicle.  If they cut corners in an effort to speed up the repair, those shortcuts could put your safety at risk – and will absolutely affect the resale value of your car. WHEN SHOULD I CLAIM DIMINISHED VALUE? It is almost always a wise decision to have a post-repair inspection after a collision repair IF YOU FIT THESE CRITERIA.  These inspections are performed by independent technicians, and reveal the quality of the repair.  Often such an inspection comes along with an estimate of diminished value of your vehicle.  Diminished value is defined as that portion of a damaged vehicle’s pre-loss value that has NOT been restored through the repair process.  Insurance companies do not tell their claimants about diminished value, but they...
Defective Parts Make Top 10 Accident List

Defective Parts Make Top 10 Accident List

If it seems that we talk a lot about the importance of using original manufacturer’s parts on your vehicle repair, it’s for good reason.  There is a right way to repair a vehicle, and then there’s the way that could result in far more than economic loss. This 2014 list of the Top 10 Causes of Denver Car Accidents caught our attention.  All of the usual suspects are present: distracted driving, driving under the influence, reckless driving and inclement weather.  No surprises there.  But take a look at number 10.  There it is, in black and white: defective design/parts. Since you are reading this article, chances are good that you have been in an accident at one time or another.  Regardless of who or what was the cause of your accident, the last thing you want is to knowingly increase your chances of getting into (or causing) another one.  The quality of parts your vehicle repair shop puts on your car absolutely matter! Your vehicle was designed over the course of years, and before you ever took possession of it, was tested and re-tested for safety and structural integrity.  Each part is a piece of a measured and tested puzzle designed by engineers to work together.  If you alter the puzzle by substituting sub-standard, or third-party aftermarket parts, you are essentially disrupting the safety recipe originally designed, and potentially setting yourself up for disaster. The risk of failure of non-tested, ill-fitting and poorly designed aftermarket parts is simply not worth gambling on, which is why here at Nylund’s we strongly support the manufacturer’s position on the use of original...

Here’s Our Position – What’s Theirs?

Unjustifiable Aftermarket Garbage It is a well-established fact that here at Nylund’s, we side with your vehicle’s manufacturer when it comes to the quality and safety of the replacement parts used while repairing your vehicle. Click the image below for our official position statement. Here is a collection of Manufacturer’s position statements: CLICK HERE to find your vehicle’s statement.   And here is a running list of parts suppliers and insurance providers who are working together to cut corners on quality and safety by agreeing to write estimates ordering cheap aftermarket parts on your vehicle which, in some cases, can adversely affect your safety and will always diminish the value of your investment.  We will update this list as more players become known to us. LKQ Corporation Keystone Automotive Industries American Family Insurance Met Life USAA GEICO Bristol West Insurance Farmers...

Why Would Anybody Do This To You?

You should question the motives of any Auto Body shop that would knowingly use aftermarket and reconditioned parts on their customer’s vehicles. Safety and Value Are Sacrificed If a repairer will sacrifice the quality of your repair without your knowledge by using non-original manufacturer’s parts, what other shortcuts are they willing to take for the sake of saving money for an insurance company? Aftermarket parts are, by definition, reproductions.  They are imitations, copycats and reverse-engineered parts that are designed to accomplish only one goal: to offer an alternative “similar” part that are less expensive than OEM parts.  Their only purpose: to save money. Ask yourself… ask your auto body shop… ask your insurance company: “Who is being saved money?  And at what cost?”  The answer is: aftermarket parts save money for the insurance companies.  They do not offer you a discount on your premiums – and in many cases, will raise your rates, sticking it to you not once – but twice. As a consumer you should be informed, and have a full understanding of the advantages and disadvantages of using aftermarket or reconditioned parts on your vehicle.  But that means that YOU will have to ask those questions, because the great majority of body shops will never tell that they are in a financial partnership with your insurance company.  They will not tell you that they’re using inferior, untested or ill-fitting parts.  Instead, they will put the proverbial “lipstick on a pig”, making everything look great – while your vehicle’s value… and possibly your very safety has been forever compromised. The fact is, according to the law, the...
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