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You’ve been in an accident.  The last thing you need is more stress.
We are here to help.

Below, we’ve assembled a series of informative resources that will help you make the best decision for your vehicle repair.

Please feel free to contact us at any time to answer your questions about the Nylund’s guest experience.

Consumer Alert Aftermarket Parts – Nylund’s Response

Consumer Alert Aftermarket Parts – Nylund’s Response

Recently we posted an article – published by another Denver area body shop that argued the case that aftermarket parts were “just as good as OEM”. (Click here for the article in its entirety, posted on our Facebook page)  We asked for the input of industry leaders, and they did not disappoint! Today, we begin our multi-part series of the Nylund’s reply to the points made in the original article: The original article starts by saying: Auto body technicians see all sorts of damage from deep scratches to shredded panels on vehicles damaged in a collision or by vandals. The damage requires the use of new parts and materials to restore the vehicle to its original condition. You’ve Outsourced and It Shows In an article that suggests that aftermarket or third-party parts are just as good as OEM, we find no small irony that for all intents and purposes, it appears that even the authorship of the article appears to be… obviously “aftermarket”.  It is our opinion, and that of many of our industry partners across the US, that NO BODY SHOP EXPERT could have written this article.  And while we find no issue with ghost-writing services in general – we do object when incorrect and ultimately unsafe information is presented as if it came from an industry expert.  There are far too many errors in the article to believe for a moment that an actual body shop owner (or technician, for that matter) actually wrote this article. We agree that auto body techs see all sorts of damage.  We’ll also agree to the concept that said damage requires...
Insurance Price Optimizing Can Cost You Big

Insurance Price Optimizing Can Cost You Big

How many cell phones you’ve bought, what television service you use, and how many beers you purchase just might be factors in how much you pay for car insurance. What’s that you say?  You thought your insurance rates were based on driving record and good grades in school? Turns out those might not be such good hands after all. Consumer Reports just published a scathing article with a significant amount of information that is… or was up until now, largely hidden from the public by many of the insurance companies in America.  Get used to hearing the words: “price optimization”. Price optimization, (illegal for car insurance in several states – but not in Colorado), uses data about you – cross references it with statistical probability models – and estimates how likely you are to put up with a price increase.  Ask yourself this question: when was the last time your insurance premium went DOWN?  An even better tell: When your insurance company raised your rates… did you start shopping for a different company?  And finally – did you leave your insurance company after an increase?  If you put up with it… chances are very good that they (your insurance company) were banking on exactly that outcome, and are raising your rates to what they believe you are willing to tolerate. The shell game gets even better! Know what they do with all that extra money gained from their price optimization? They purchase even more ads telling you that you could be saving upwards of $500 a year if you just switch to their service.  Bundle services, and you can...
Post Repair Inspections and Diminished Value

Post Repair Inspections and Diminished Value

You pay them every month from the time you’re 16 years old.  They tell you that you’re in good hands.  They assure you that you saved 15% or more in 15 minutes – and that you’ve made a good choice to insure with them. Then the rains come down, and the floods come up… and the hail… the hail… the hail.  So you do what you’ve been trained to do – you call your insurance company and make a claim.  The adjuster comes out, looks at your vehicle and writes an estimate.  They write for the least expensive, often 3rd party or re-manufactured, ill fitting replacement parts. The auto body shop you choose has everything to do with the quality of your repair.  If they are in some sort of partnership with the insurance companies, then they will likely put substandard parts into the repair of your vehicle.  If they cut corners in an effort to speed up the repair, those shortcuts could put your safety at risk – and will absolutely affect the resale value of your car. WHEN SHOULD I CLAIM DIMINISHED VALUE? It is almost always a wise decision to have a post-repair inspection after a collision repair IF YOU FIT THESE CRITERIA.  These inspections are performed by independent technicians, and reveal the quality of the repair.  Often such an inspection comes along with an estimate of diminished value of your vehicle.  Diminished value is defined as that portion of a damaged vehicle’s pre-loss value that has NOT been restored through the repair process.  Insurance companies do not tell their claimants about diminished value, but they...
Defective Parts Make Top 10 Accident List

Defective Parts Make Top 10 Accident List

If it seems that we talk a lot about the importance of using original manufacturer’s parts on your vehicle repair, it’s for good reason.  There is a right way to repair a vehicle, and then there’s the way that could result in far more than economic loss. This 2014 list of the Top 10 Causes of Denver Car Accidents caught our attention.  All of the usual suspects are present: distracted driving, driving under the influence, reckless driving and inclement weather.  No surprises there.  But take a look at number 10.  There it is, in black and white: defective design/parts. Since you are reading this article, chances are good that you have been in an accident at one time or another.  Regardless of who or what was the cause of your accident, the last thing you want is to knowingly increase your chances of getting into (or causing) another one.  The quality of parts your vehicle repair shop puts on your car absolutely matter! Your vehicle was designed over the course of years, and before you ever took possession of it, was tested and re-tested for safety and structural integrity.  Each part is a piece of a measured and tested puzzle designed by engineers to work together.  If you alter the puzzle by substituting sub-standard, or third-party aftermarket parts, you are essentially disrupting the safety recipe originally designed, and potentially setting yourself up for disaster. The risk of failure of non-tested, ill-fitting and poorly designed aftermarket parts is simply not worth gambling on, which is why here at Nylund’s we strongly support the manufacturer’s position on the use of original...

Here’s Our Position – What’s Theirs?

Unjustifiable Aftermarket Garbage It is a well-established fact that here at Nylund’s, we side with your vehicle’s manufacturer when it comes to the quality and safety of the replacement parts used while repairing your vehicle. Click the image below for our official position statement. Here is a collection of Manufacturer’s position statements: CLICK HERE to find your vehicle’s statement.   And here is a running list of parts suppliers and insurance providers who are working together to cut corners on quality and safety by agreeing to write estimates ordering cheap aftermarket parts on your vehicle which, in some cases, can adversely affect your safety and will always diminish the value of your investment.  We will update this list as more players become known to us. LKQ Corporation Keystone Automotive Industries American Family Insurance Met Life USAA GEICO Bristol West Insurance Farmers...

Why Would Anybody Do This To You?

You should question the motives of any Auto Body shop that would knowingly use aftermarket and reconditioned parts on their customer’s vehicles. Safety and Value Are Sacrificed If a repairer will sacrifice the quality of your repair without your knowledge by using non-original manufacturer’s parts, what other shortcuts are they willing to take for the sake of saving money for an insurance company? Aftermarket parts are, by definition, reproductions.  They are imitations, copycats and reverse-engineered parts that are designed to accomplish only one goal: to offer an alternative “similar” part that are less expensive than OEM parts.  Their only purpose: to save money. Ask yourself… ask your auto body shop… ask your insurance company: “Who is being saved money?  And at what cost?”  The answer is: aftermarket parts save money for the insurance companies.  They do not offer you a discount on your premiums – and in many cases, will raise your rates, sticking it to you not once – but twice. As a consumer you should be informed, and have a full understanding of the advantages and disadvantages of using aftermarket or reconditioned parts on your vehicle.  But that means that YOU will have to ask those questions, because the great majority of body shops will never tell that they are in a financial partnership with your insurance company.  They will not tell you that they’re using inferior, untested or ill-fitting parts.  Instead, they will put the proverbial “lipstick on a pig”, making everything look great – while your vehicle’s value… and possibly your very safety has been forever compromised. The fact is, according to the law, the...

Nylund’s Featured on CBS4 Denver

Nylund’s Collision Center was featured on CBS Denver Channel 4, in a report discussing a recent super-storm that produced massive hail damaged for tens of thousands of Denver area drivers. The front range of Colorado is considered the “hail capital of the United States”, and when storms roll through, it can flood the local auto body shops for months. This was the case recently, and Nylund’s has appointments to repair hail damage up to six months out. And our story isn’t unique – many shops have been inundated with hail damage claims. Here’s the clip of Channel 4’s piece on hail...

How Much Does It Cost to Repair a Dent on 2013 Lexus ES350?

We are asked some variation of this question several times a day.  While we cannot quote a price without looking at (estimating) your vehicle’s specific damage, we can tell you this: In most cases, it won’t cost you any more to have it fixed the RIGHT WAY at Nylund’s.  Typically, you pay your insurance deductible, and the insurance company is obligated to pay the repair shop to restore the vehicle to it’s “pre-loss” condition. This is where the Nylund’s difference (#NylundsDone) comes into the equation.  From the moment you become our guest, we begin to advocate on behalf of your best interest with your insurance company.  Many times, insurance will write estimates that favor the lowest-cost (read: cheapest) repair in order to save THEM money.  At Nylund’s we write our estimates for safety first, and quality always.  In many cases, that means replacing original Manufacturer’s parts with new Manufacturer’s parts.  Third-party and used parts are simply not the same thing, and often do not fit as well. As our guest, you will experience the very best in service.  If you require a rental car, we’ll make the arrangements.  While your vehicle is at our shop, we’ll take care of speaking to your insurance company.  And when we’re done, you’ll understand why hundreds of people every year trust only Nylund’s to repair their cars. Have questions? Run ‘em by us.  Call 303-761-9219, or go ahead and stop on by.  It’s our pleasure to serve...

Beware of Steering

DANGER! Very Important Information Below: “Steering” is a common practice of many insurance companies to “guide” you to one of their PREFERRED auto body shops (known in the industry as Direct Repair Programs or DRPs).  While you may want to believe that your insurance company is looking out for your best interest, all too often they are ONLY looking to pay the least amount for your repair. Our friends at K&M Collision offer this very informative video that clearly explains the everyday experience of insurance company “steering”, and why we encourage you to remember: You have the right to choose which body shop repairs your vehicle.  IT’S THE LAW.  Your safety, and that of your family hang in the balance. Video courtesy of K&M Collision, Hickory, NC. Things To Look Out For Insurance companies often tell you that if you don’t take your vehicle to one of their PREFERRED shops, they will not guarantee your repair.  This is misleading, as it is the BODY SHOP, and not the insurance company that provides warranty of the repair.  Nylund’s Collision Center is not, and never has been on any insurance company’s PREFERRED (DRP) list. They may also tell you that you will be held responsible for additional costs if you choose an independent body shop.  Again, this is misleading.  Your insurance company is mandated by law to cover ALL COSTS to return your vehicle to pre-loss condition. Do You Have Questions? Our entire team is dedicated to your safety and you being as informed as possible about your vehicle’s repair.  Call us at 303-761-9219 today, and let’s talk about the best...
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