You Might Get Sued If…

Did you save 15% or more in 15 minutes? Are you in good hands? Do you have good neighbors? Is somebody on your side? Has your insurance company seen almost everything? Are you under the umbrella? Did you name your own price? Or is someone protecting your dreams? You just might get sued… and here’s why: True Stories of Body Shop Horror Joe’s brand new Lexus gets hit from behind by Bill, and Joe ends up claiming the damage via Bill’s insurance. Bill’s “lizard insurance” sends an adjuster who writes an initial estimate to repair Joe’s bumper. (One can clearly see that the bumper is beyond repair and requires replacement – but the adjuster writes for repair because there is no sales tax on labor, saving his company MILLIONS every year.) Joe brings his car to a reputable body shop, and once the bumper cover is removed, it becomes clear that one of Joe’s frame rails (key safety component) has been compromised, and also requires replacement. Those “gecko good ol’ boys” agree, and approve the purchase. The body shop orders all new factory parts to provide the proper repair for Joe’s vehicle and expedites the repair process. Whoa! The new estimate from the “rip-off reptiles” is full of cheap aftermarket parts… and because their company has lost over 80% of their profits recently, the most effective way to make up their losses is to purchase cheap parts and increase your premiums.  Now there’s a significant gap between the cost of the RIGHT PARTS (which are already on the car) and the only amount the insurance company is willing to pay. What... read more

Oh Hail No They Didn’t

Say “Hail NO” to the Wrong Repair! Colorado is well documented as one of the three states (Wyoming and Nebraska making up the other two) known as “Hail Alley”. According to the National Oceanic and Atmospheric Administration (NOAA), these states average seven to nine hail days per year.* Because of this designation, it’s understandable that there are associated industries that stand ready to process the claims and repair the damage caused by hail storms. Terms NORMALLY associated with automotive hail damage claims and repair: Insurance Agencies Body Shops Terms to be AVOIDED with automotive hail damage claims and repair: Storm Chaser Tents of ANY KIND Dealerships Door Hangers Flyers In light of the most recent hail storm here in Denver, the number of storm chasers and (surprisingly) well-known dealerships who have popped up and started advertising that they are in the hail business is not only surprising – but unbelievably dangerous to the consumer. The problem with storm chasers and the tents they put up right after a storm is this: they exist only to get as much money from consumers as fast as they can. Tent conditions on an abandoned street corner come nowhere near being enough to handle the complexity of many hail cases. The lighting is sub-par. They may or may not have the correct tools to do the job correctly. And God forbid, if something goes wrong or was improperly dis- or reassembled – where will they be to make a claim? They take down their tents and go back to their day jobs in other states. The consumer is left holding the bag of... read more

Open Letter to Congress

Your Money or Your Life Dear Members of the United States Congress, I am writing this open letter to express my strong opposition to H.R. 1879 and S. 812, Promoting Automotive Repair Trade and Sales Act of 2017, also known as the PARTS Act. I am especially disappointed in U.S. Senators Orrin Hatch (R-UT), Sheldon Whitehouse (D-RI), and lead sponsors U.S. Representatives Darrell Issa (R-CA), Zoe Lofgren (D-CA), with original cosponsors Reps. Blake Farentold (R-TX), Steve Cohen (D-TN), Scott Perry (R-PA) and Jim Langevin (D-RI) who have put their names in support of this bill. I am the current very proud owner of Nylund’s Collision Center located in Englewood, Colorado. I oppose the Parts Act for the following reasons: A. The language of the PARTS Act completely ignores the value of established patent law, specifically as it relates to the investment in design, manufacture and especially safety testing of vehicles that are built as an entire unit to work seamlessly with all other parts of the same vehicle. B. The language of the PARTS Act suggests that it is against, or ignorant of the safety of the consumer who would – in an effort to save money – purchase parts that may appear to be “similar or the same in appearance to the component part”. Failure of an imitation part that appears to be the same after an accident could put the lives of the vehicle’s occupants at risk. Appearing similar or same in appearance is not the same as being the same. Aftermarket component parts are not subject to the same crashworthiness tests as OEM parts Aftermarket component parts... read more

Was I Lied To About Industry Standard?

Consumer Alert: Two words have become the weapons of choice in the battle of right vs. wrong in the collision repair business. By design, these two words sound so innocuous that they presume acceptance without consumer’s knowledge that by doing so, they have loaded the gun that is pointed directly at themselves. The two words are: Industry Standard.

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God Made A Body Shop Owner

Every now and again the winds of inspiration blow through our offices here at Nylund’s Collision Center. And when they do, we are quick to listen – and then act upon it. In today’s case, we were reminded of the things that are important by the classic voice of legendary radio personality, Paul Harvey. Back in 1978, Harvey delivered his famous speech: “God Made a Farmer”. Today, we present our version, served up as a tribute to all the professionals within the auto body industry. Please enjoy: God Made a Body Shop Owner. We’d love to hear your thoughts and... read more

Excellence Has a New Address

It’s a new year, and we are thrilled to announce that Nylund’s Collision Center has a NEW LOCATION!!   4495 S. Santa Fe Englewood, CO 80110 After 10 wonderful years of serving our guests and building up the brand that has become synonymous with excellence… we officially outgrew our old location! And so, to serve the next 10+ years we have invested in a property of our own… and you’re going to love it! Changing times requires upgraded equipment, so we’ve got a brand new paint booth (thank you, Garmat USA and John Baker Sales!) and we’ll continue to apply the world’s best paint (thank you, PPG!). And did we mention the space? We’ve doubled our work space to help us get your vehicles into the shop and back into your hands even faster! We love what we do, and who we do it for! It’s more than just a saying here: “If it isn’t perfect… it isn’t... read more

Thanks but No Tanks

Nylund’s Says “Thanks, but No Tanks” By now you’ve probably already heard that Nylund’s Collision Center cares very much about each and every guest we are honored to serve.  But did you know that we also care about improving our community as well? It’s true… we make every effort to be good stewards of the resources under our care – and in this case – we really mean UNDER our care! We are proud to announce that our new property (opening December, 2016) – once rumored to be one of Colorado’s largest sites of petroleum underground storage tanks (USTs) – is now 100% UST-Free! The earth is a cleaner, safer place, and the parking lot will be a whole lot (pun intended) smoother after our successful removal of 20+ huge petroleum storage tanks that were used by the previous property owners, Duggan Energy. According to the Environmental Protection Agency, approximately 563,000 USTs nationwide store petroleum or hazardous substances. The greatest potential threat from a leaking UST is the contamination of ground water, a source of drinking water for nearly half of all Americans. Nylund’s worked with a local environmental consulting group to successfully remove all of the tanks, in order to satisfy all city, state and federal health and safety regulations. Our upcoming move to our new shop not only doubles our capacity to serve our guests – but also makes our community a safer, healthier place in which to live and... read more
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