by Eric Reamer | Apr 1, 2017 | After The Accident, After The Repair, aftermarket, Auto Body, Customer Service, Direct Repair Partnership
Consumer Alert: Two words have become the weapons of choice in the battle of right vs. wrong in the collision repair business. By design, these two words sound so innocuous that they presume acceptance without consumer’s knowledge that by doing so, they have loaded the gun that is pointed directly at themselves. The two words are: Industry Standard.
by Eric Reamer | Aug 18, 2016 | After The Repair
The day we deliver your repaired vehicle to you is very exciting for you and for us! We absolutely love seeing the looks of love on the faces of our guests as they are reunited with their cars. To ensure the very best experience and get you back on the road as quickly...
by Eric Reamer | Jul 9, 2016 | After The Accident, After The Repair, Direct Repair Partnership, From The Owner
Someone hits your car in the parking lot and drives off without so much as a note. You do what you’ve been told to do: you call your insurance company. They give you their ‘preferred list’ and reenforce their preference by suggesting that if you go somewhere other...
by Rob Grieve | Nov 21, 2015 | After The Accident, After The Repair, Auto Body, Direct Repair Partnership, From The Owner
We recently performed a post-repair inspection on a 2015 Subaru Legacy that reminded us once again why we here at Nylund’s absolutely insist on taking the time to do the job right the first time. After being steered into a DRP* body shop, the owner brought it to us...
by Rob Grieve | Oct 31, 2015 | After The Accident, After The Repair, aftermarket, From The Owner
Today we pick up the consumer alert and our reply to an irresponsible article posted by another Denver-area body shop right where we left off. (Click here to read our first reply to the original article. And click here to read the original article in its entirety.) ...
by Eric Reamer | Jun 27, 2015 | After The Accident, After The Repair, From The Owner
Diminished value is something every consumer needs to be aware of. You pay them every month from the time you’re 16 years old. They tell you that you’re in good hands. They assure you that you saved 15% or more in 15 minutes – and that you’ve made a good...
