Are We Really The Only One?

“Nylund’s is the only one…” - Allstate “You are the only one…” - Travelers “Rob, you’re the only one…” - State Farm If we had a nickel for every time over the last 11 years that we’ve heard insurance adjusters and supervisors claim that Nylund’s is “the only one” who...

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Was I Lied To About Industry Standard?

Consumer Alert: Two words have become the weapons of choice in the battle of right vs. wrong in the collision repair business. By design, these two words sound so innocuous that they presume acceptance without consumer’s knowledge that by doing so, they have loaded the gun that is pointed directly at themselves. The two words are: Industry Standard.

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