When Mother Nature does her thing, and your vehicle is the recipient of dozens-to-hundreds of hail-induced dings and dents you are well-advised to know everything you can about the process of the repair.

If you decide to make a claim with your insurance company, you will be required to allow the insurance adjuster to write an initial estimate of repair.  In many cases, these initial estimates are intentionally (and illegally) written “light”.  That is to say, the estimate is not enough to cover the actual cost of a quality repair.

Why would insurance adjusters intentionally write an estimate in violation of Colorado State law CRS 10-4-120, (II) (3) (b)? It is estimated that 50-70% of all hail damage claims are not repaired.  They take advantage of this knowledge. In other words, the insurance companies know that more than half of their insured (you) will cash the claim check without actually repairing the damage, choosing to put up with the dents and pocketing the claim money.

IMPORTANT NOTE: If you cash the insurance claim check and decide not to repair your car, you in essence “settle” for the amount of that check.  Keep in mind that most insurance estimates are written “light”, and the actual value of your vehicle’s damage was not represented.  This becomes very important if you ever decide to sell your vehicle, as the entire amount of the damage (including diminished value) will be deducted from the purchase price.

Another very common practice on the part of many insurance companies is to strongly “suggest” that you take your car to one of their “preferred” shops.  In fact, after a hail storm, many insurance companies will set up an estimate station on the property of one of their preferred (DRP) auto body shops.  Under the guise of “customer convenience”, they will write the estimate and introduce you to the body shop management who will gladly schedule your vehicle’s repair on the spot.  This subtle form of “steering” (illegal in many states) puts pressure on you to use that body shop.  Buyer beware: you have the right to choose any body shop you want to repair your vehicle, and the insurance company is required by law to pay to have your car repaired to it’s pre-loss condition.  What YOU pay (your deductible) does NOT change… and in most cases, hail damage is considered an act of God, so your future rates will NOT be affected.

TRADITIONAL vs PDR

If you decide to move forward with repairing your vehicle, the body shop you choose will also write an estimate.  Depending upon the amount and severity of the hail damage, they will advise one of two courses of action: PDR (Paintless Dent Repair) or Traditional body work (or a combination of the two).  In many cases, PDR is the best for hail damage.

Nylund’s General Manager, John Groome says that “in most cases, we write our estimates with the intent to PDR hail damage wherever possible – as it is preferred to save a panel rather than replace a panel”.  There are cases when replacing a component is necessary, but those repairs often increase the complexity, cost or timeline of the vehicle’s repair.

NOTE: If the insurance company writes the estimate to replace your vehicle’s roof, there are literally dozens of questions that you should ask the body shop before moving ahead.  A roof replacement is a very complex repair that affects the vehicle’s structural integrity as well as many of the safety features.  If you’d like to discuss these questions, please don’t hesitate to contact us.

Once the body shop’s estimate is complete, they will submit it to the insurance company – and typically there will be a back and forth until both companies agree to the repair plan.  The good news is, you rarely have to engage in that process.  If you chose an insurance company’s “preferred” body shop, there will be no back and forth, as they are directed by the insurance company to proceed with the least expensive repair.  If you choose Nylund’s Collision Center, we handle all of the details of your repair for you, making sure that no corners are cut, and that your vehicle will be repaired to perfection.

CONSUMER ALERT: After a large hail event, you may notice an influx of storm-chasing hail repair centers popping up around your community.  There is a significant risk in taking your car to one of these makeshift temporary “shops”.  Many times the techs are from out of state or even out of the country, and will be difficult or impossible to find should you require them to fix something they repaired.  It is far better to find a trusted, well-respected body shop who will do the repair right, and be there to stand behind their work.

The post Hail Repair Essentials appeared first on Nylunds Collision.

Owners Robert and Carol Grieve purchased the business in 2006, and have grown Nylund’s Collision Center into the most trusted shop to bring your damaged luxury vehicles.  Commonly referred to as the Lexus body shop that Lexus dealers trust to do the right repair, Nylund’s Collision takes great pride in their independent (from insurance company influence) position in the marketplace. The guest experience and ultimate safety are the driving factors.

“If it’s not perfect… it’s not leaving” is more than a tagline to Robert Grieve. At the heart of this position statement is the owner’s absolute conviction that there is only one way to repair a vehicle: the right way.  Automobile manufacturers design, test and approve vehicles not only for luxury and comfort, but for the safety of the driver and passengers.

When choosing a Lexus body shop, consumers must be made aware that in almost every circumstance their insurance company will write their repair estimates to include cheaper aftermarket or third-party parts. This practice is done with only one objective: to save the insurance company money.  The danger comes in the fact that such parts – though they may be “certified” – they are not safety tested, and by definition – are NOT the same as the original Lexus parts for which the vehicle was designed.

Nylund’s Collision Center is Denver’s only 9-time award-winning Lexus body shop that insists upon using only 100% original equipment manufacturer’s (OEM) parts on all safety-related and structural elements of your vehicle. If you’re looking for the best Lexus body shop – look no further than Nylund’s.

The post Lexus Body Shop Owns Denver Repair Category appeared first on Nylunds Collision.

Here is the conversation as it happened between the Claimant (our guest) and the independent body shop (Nylund’s Collision Center):

Claimant: I very much appreciate your offer to have the car in for repair on Feb 14. However, I do want to update you with the fact that American Family Insurance (AmFam) sent me a check for the amount of $4276.13.  I have filed it and will not cash it.  I feel the sending of this check is very inappropriate.  I am very concerned about this behavior on the part of AmFam. And I ask again if-given this behavior on the part of AmFam – do I need to consider hiring an attorney?

Nylund’s: All your concerns are valid and you posed great questions.  I wish this process were easier on everyone, unfortunately it’s not the case.

We are aware of AmFam’s initial estimate.  It is in no way inclusive of all that will be needed to repair your vehicle back to undetectable, pre-loss condition.  The initial estimates rarely are.

I don’t believe there is any reason to hire a lawyer quite yet.  That being said, Let’s chat about a few of your concerns and the options available.

Claimant: I asked you if I would be held responsible for any amount that AmFam refuses to pay.  It seems that once you have the car and have it fully assessed that you will again negotiate with AmFam.  However – with a worst case scenario that they refuse to pay – what then?  Now may car is in pieces in your repair shop-how do I go on from there?  

Nylund’s: In order to get Amfam to adjust their initial estimate, the vehicle will have to be disassembled and all the damage shown to the insurance adjuster.

We have no doubt they will increase their initial estimate.  The question is: will they cover all the necessary repairs?  The answer is there is no way to know until we are in the middle of it.  We go through a great deal of research on each and every vehicle and print out the manufacturer’s procedures and position statements to review and provide the insurance company when they re-inspect the disassembled vehicle.  The reason we go through all of this is to convince the insurance company of the correct way to repair the vehicle and influence them to pay for the proper repairs.

So let’s say they don’t want to pay completely for the correct repairs we describe.  If you want us to continue with the repairs, then yes, initially you will be responsible for the difference.  Here is the reason.  This is your vehicle and  the contract to repair the vehicle is between you and us. The insurance company (whether yours or someone else’s) indemnifies you, the vehicle owner as we have no contract directly with them.  

As far as any potential difference goes, many times that difference will go down because we will continue to send supplements into the insurance company during the repairs with additional documentation and photos and they will generally continue to pay a little more each time reducing the initial difference.

There are also other alternatives.

Let’s say we cannot come to an agreement with the insurance company.  You can request AmFam to remove the vehicle from our shop and bring it to one of their shops that will have to repair it for what they wrote.  The quality of the repairs will be a potential question, but you will not have to come out of pocket for anything.  

Now, let’s say that the vehicle was repaired by AmFam’s shop and the repairs were found to be substandard.  Because the repairs were completed at one of their contract shops, AmFam has to guarantee the repairs performed.   

We end up doing many, many re-repairs of vehicles that have been repaired poorly from these shops and the insurance company has to stand behind the repair and pay us to re-repair the vehicle.

Interesting that insurance companies would rather take this long road and end up paying much more than if they just paid us to repair it correctly the first time.  But unfortunately for the consumer, it happens like this quite often.

Here is another alternative.

You have us complete the repairs and pay the difference.  During the repair process, you hire a lawyer.  The lawyer sends the person that hit you a letter letting them know that you will be pursuing them directly for any out of pocket expense their insurance is not covering.  Just because they have insurance does not let them off the hook for the loss to your property. The person receiving the letter will most likely call the insurance company to ask what’s going on?  

Many times the insurance company will reassess their position at that point because if it ends up with you suing the person directly for the difference, the insurance company has to pay for and provide the legal defense for their insured in court –  and it is less expensive for them to just pay to have the car repaired correctly instead of going through all the legal expense.

Now in any of the above situations, if you own your car, you are entitled to the diminished value of your vehicle in addition to have the correct repairs completed to your vehicle.  When a vehicle has been repaired, no matter how perfect the repairs are, the vehicle is worth less than the identical vehicle that has never been repaired.  This is known as inherent diminished value.  We have a referral to a company that specializes in assisting you in getting paid this money.  If you did have out of pocket expense, many times that can be added to the diminished value claim.

Because of all the variables, it is very difficult to define how long the vehicle will be down for repairs.  I can tell you this.  It is in our best interest to get the vehicle back to you as quickly as possible because we front all the money for the complete repair and do not deposit a penny until you pick it up.  

Keep in mind, during the repairs they should be providing you a comparable rental vehicle.

You have one more alternative.

If the (insured’s) insurance company refuses to do the right thing and pay the full amount for your vehicle to be properly repaired, you may then go to your insurance company with the request for them to take over the claim. This gives you a higher degree of leverage, as your insurance company is under contract to restore your property to pre-loss condition. (This is not the case with someone else’s insurance company). You will have to pay your deductible – but you are also entitled to access more options to ensure the job gets done properly (ie. the appraisal clause).

Insurance companies have made the process of having your car repaired very complex, we do our very best to be by your side, on your side every step of the way.

I know I have given you a lot of information here, please feel free to reach out with additional question or clarification. No need to despair… we have your back.

The post What to expect from insurance after a car accident appeared first on Nylunds Collision.

Her beautiful 2000 BMW was hit (rear bumper), and she immediately brought it to Nylund’s for the only type of repair that she will have performed on her beloved car: the right one. This is how it should be.

We received her vehicle, set her up with a rental, and took care of everything for her. We handled all the business of meeting with the insurance company, made sure the repair was done properly and upon completion we invited Sally to pick up her ‘baby’ from our showroom floor.

This photo doesn’t just show the smile of a woman who is excited to pick up her car. It shows the nature of the relationship we have with Sally… and all of our guests here at Nylund’s Collision Center. It shows the authentic friendship between Sally and the ownership of Nylund’s (Carol Grieve pictured on right).

You see, this photo isn’t about a transaction, or that we make bad things go away and restore cars to their original beauty.  It’s about the fact that we know, and genuinely care about every one of our guests.

Sally Wurr is a valuable member of our community. She’s the owner of an amazing business: SW Insurance Corp., and she works as hard as anyone we know. She is loved by her clients, because – like us – she will never compromise the right thing for an easy dollar. Sally is the embodiment of everything that we strive to be here at Nylund’s.

Sally… is our reason why! How it should be.

Contact us to discuss your story!

The post This Is How It Should Be appeared first on Nylunds Collision.

Colorado is well documented as one of the three states (Wyoming and Nebraska making up the other two) known as “Hail Alley”. According to the National Oceanic and Atmospheric Administration (NOAA), these states average seven to nine hail days per year.* Because of this designation, it’s understandable that there are associated industries that stand ready to process the claims and repair the damage caused by hail storms.

Terms NORMALLY associated with automotive hail damage claims and repair:

Insurance Agencies
Body Shops

Terms to be AVOIDED with automotive hail damage claims and repair:

Storm Chaser
Tents of ANY KIND
Dealerships
Door Hangers
Flyers

In light of the most recent hail storm here in Denver, the number of storm chasers and (surprisingly) well-known dealerships who have popped up and started advertising that they are in the hail business is not only surprising – but unbelievably dangerous to the consumer.

The problem with storm chasers and the tents they put up right after a storm is this: they exist only to get as much money from consumers as fast as they can. Tent conditions on an abandoned street corner come nowhere near being enough to handle the complexity of many hail cases. The lighting is sub-par. They may or may not have the correct tools to do the job correctly. And God forbid, if something goes wrong or was improperly dis- or reassembled – where will they be to make a claim? They take down their tents and go back to their day jobs in other states. The consumer is left holding the bag of a bad repair.

The problem with most dealerships – simply put – is this: they are NOT in the hail business. Instead, they partner with the above-mentioned storm chasers and put up a temporary station (maybe even a tent) to take advantage of the swell of insurance claim money that floods the market. If the damage requires a paint booth, more than a buff or in the worst cases a completely new roof – they do not have the correct equipment or skilled technicians to handle that work. Dealerships are in the car SALES business… an important fact to keep in mind.

And unfortunately, not all body shops are created equal either. Many treat PDR and hail repair as a seasonal side. They partner with insurance companies to move cars through as fast as possible and preying upon consumers who do not know that they’re being steered to the least expensive, most profitable solution for the INSURANCE company – not the insured.

Here at Nylund’s Collision Center, we have a FULL-TIME, established hail and paintless dent repair (PDR) DEPARTMENT with a consistent staff – and have for several years. From start to finish, we are – and always have been – in the hail repair business. You may rest assured that your vehicle will be repaired properly, and that we have ALL the right tools and skilled technicians to handle every issue that might come up. We only install the right glass for your vehicle. We only repair vehicles one way: the right way.

At Nylund’s Collision Center, if it’s not perfect… it’s not leaving.

*http://www.nssl.noaa.gov/education/svrwx101/hail/

The post Oh Hail No They Didn’t appeared first on Nylunds Collision.

Dear Members of the United States Congress,

I am writing this open letter to express my strong opposition to H.R. 1879 and S. 812, Promoting Automotive Repair Trade and Sales Act of 2017, also known as the PARTS Act. I am especially disappointed in U.S. Senators Orrin Hatch (R-UT), Sheldon Whitehouse (D-RI), and lead sponsors U.S. Representatives Darrell Issa (R-CA), Zoe Lofgren (D-CA), with original cosponsors Reps. Blake Farentold (R-TX), Steve Cohen (D-TN), Scott Perry (R-PA) and Jim Langevin (D-RI) who have put their names in support of this bill.

I am the current very proud owner of Nylund’s Collision Center located in Englewood, Colorado.

I oppose the Parts Act for the following reasons:

A. The language of the PARTS Act completely ignores the value of established patent law, specifically as it relates to the investment in design, manufacture and especially safety testing of vehicles that are built as an entire unit to work seamlessly with all other parts of the same vehicle.

B. The language of the PARTS Act suggests that it is against, or ignorant of the safety of the consumer who would – in an effort to save money – purchase parts that may appear to be “similar or the same in appearance to the component part”. Failure of an imitation part that appears to be the same after an accident could put the lives of the vehicle’s occupants at risk.

1. Appearing similar or same in appearance is not the same as being the same.
2. Aftermarket component parts are not subject to the same crashworthiness tests as OEM parts
3. Aftermarket component parts are manufactured, sold and certified as individual parts and have no collaborative data nor accountability to all associated parts of the vehicle which is designed to work together as a whole unit.

C. The PARTS Act is a blatant attempt to boost the profit margins of the insurance companies and their associated partners, lobbyists and the manufacturers and distributors of aftermarket parts.

1. Under the guise of protecting the consumer’s wallet, no consideration is offered to the actual costs of manufacture.
2. The only beneficiaries are those who stand to gain the most – and they are the insurance companies, manufacturers and distributors of aftermarket parts.

D. Accountability to safety is obfuscated by the pursuit of profits.

1. Who will oversee the manufacturers’ production and at what expense?
2. Where will the money come from to assure the consumer that aftermarket parts are in fact now identical to OEM parts?

The words, “Your Money or Your Life” used to be uttered by muggers in a dark alleyway. Today, they’re being uttered by members of the United States Senate and House of Representatives, along with their posse of special interest lobbyists and associations. The consequences in the balance are the same now as they were then.

Please make this letter part of the record of any hearings on H.R. 1879 and/or S. 812.

I urge you to consider the value of life above the value of insurance company profits.

I urge you to vote against H.R. 1879 and S. 812 – and vote for the lives of the people who voted for you.

Note: I am calling upon my own state Senators & Congressmen (Cory Gardner and Michael Bennett / Jared Polis, Mike Coffman, Diana DeGette, Scott Tipton, Ken Buck, Ed Perlmutter and Doug Lamborn) to vote NO on H.R. 1879 and S. 812.

Resources:
Who Should Be Held Responsible?
We Fight Because #YourLivesMatter

Aftermarket-centered PARTS Act back for new Congress

An open letter to Langevin and Whitehouse

The post Open Letter to Congress appeared first on Nylunds Collision.

How do you know where to go?

This scene plays itself out day after day for thousands upon thousands of people all looking for just one thing: the right place to take their car for repair. And its a fact: there are hundreds of options, and unless you know the ins-and-outs of the collision repair industry – even the best intentioned advice may lead you down a road you might not wish to travel.

Choosing a Body Shop 101

A. Insurance companies’ ‘Preferred’ or ‘Recommended’ shops have a two-way financial arrangement

When an insurance company recommends or suggests that you consider their preferred body shop vendors, they are helping you help themselves.  To make the ‘preferred’ list, body shops DO NOT have to qualify as the best in quality, service or guest experience. They DO have to agree to move cars through the shop as fast as they can, and they MUST NOT contest the insurance company’s demands to use less expensive used or aftermarket parts in your vehicle’s repair.  The name of this game is all about saving the insurance company money – and has little to do with the quality of repair or overall safety of the insured. There is a huge amount of information available for the savvy consumer – and here is a good place to start.  A body shop that is 100% independent of partnerships with insurance companies are often a good alternative when seeking a ‘right’ repair vs. a ‘rushed or cheap’ fix. Please note: these independent body shops will never be included on an insurance company’s ‘preferred’ list – and that is likely the best endorsement of all.

B. Dealerships may or may not provide on-site repair options

Occasionally consumers think that if they take their car to the dealership, they are more likely to get a repair with the original equipment manufacturer’s (OEM) parts. Few dealerships actually have body shops on-site.  If the repair is to be handled by an insurance claim, it is the insurance company who typically requires the use of less expensive aftermarket and/or used replacement parts. The great majority of dealerships refer their customer’s repair to outside shops. And those recommendations can usually be trusted, because their own reputation is on the line.

C. Word of mouth can be tricky to navigate

Many people agree that word of mouth is the very best form of marketing, however it’s easy to get overwhelmed by the myriad of voices. Who do you trust? What is the motive behind their referral? Since the rise of Web2.0 and social media, consumers have at their fingertips many different 3rd-party resources that offer (in most cases) true, unbiased reviews of the guest experience. Additionally, its a wise practice to refer to any information available to consumers by way of a shop’s website, involvement in the community and their reputation among industry leaders.  All of this is readily available to the consumer by way of an Internet search, and may prove to be more reliable than by asking close friends and family.

In the end, all reputable body shops guarantee their work.  A simple online search should be followed up by a visit to the shop and a brief interview with the ownership or management.  Remember, you absolutely have a choice of which shop you want to repair your vehicle. In the end, people do business with people that they know, like and trust. If you find one of those people, you’ll discover an excellent experience.

PS: If you’re ever unsure about the quality of repair performed by any body shop, you can always have a visual post-repair inspection done at no charge here at Nylund’s Collision Center.

The post How Do You Know Where To Go? appeared first on Nylunds Collision.

The title of today’s Nylund’s Response is:

Are You Flippin’ Kidding?

The original article states: Aftermarket parts manufacturers create components that meet or exceed quality metrics used by the manufacturers.

Wrong. Nope. Incorrect. Invalid. Untrue. Irresponsible.

We have made this case over and over, but for the record, let’s bang this drum one more time.  Aftermarket parts – by their very definition – ARE NOT and CANNOT BE manufactured to meet or exceed quality metrics used by the manufacturers.  Vehicle manufacturers patent their parts, which prevents ANY OTHER part – no matter how similar – to be exactly the same. With that in mind, it stands to reason that ALL OTHER parts cannot fit as well, and do not respond to impact and/or collision stimulus in the same way as the original part.

Example: The front bumper of a vehicle often houses airbag or other safety deployment sensors.  These sensors are calibrated to work specifically with the bumper and are timed within a 1/100th of a second. Think that doesn’t matter much? Take a look at this video.

When it comes to the safety of our guests and the integral structure of their vehicles, we here at Nylund’s Collision Center will NEVER compromise by using cheaper, ill-fitting aftermarket parts.  Cutting costs at the expense of safety just to increase the insurance company’s profits isn’t just wrong… it’s unthinkable.

Here is the next outrageous statement from the original article: In fact, it’s not often known that automakers frequently source their main components from outside manufacturers, and then label them with their own brand before selling the items in the parts department.

In fact, the above statement has absolutely nothing to do with whether aftermarket parts are better than OEM parts.  The origin of OEM parts isn’t in question.  They could be manufactured in Detroit, Michigan or Tokyo, Japan and it would have no impact on the actual issue being discussed. The question is – are knock-off parts as good (or better) than the ones specifically designed to work together with all other parts on your vehicle. (Spoiler alert: they are NOT.)

Please consider the following photo as we provide tangible proof of the insanity of thinking that aftermarket parts are the built to meet or exceed original manufacturer’s metrics:

Here is the Nylund’s Collision Center official Position Statement on the use of aftermarket parts.

In our next article, we will address the other Denver body shop’s assertion that aftermarket parts are actually “optimized” to circumvent original flaws in OEM parts.

The post Consumer Alert Part II Aftermarket Parts – Nylund’s Response appeared first on Nylunds Collision.

Today, we begin our multi-part series of the Nylund’s reply to the points made in the original article:

The original article starts by saying:

Auto body technicians see all sorts of damage from deep scratches to shredded panels on vehicles damaged in a collision or by vandals. The damage requires the use of new parts and materials to restore the vehicle to its original condition.

You’ve Outsourced and It Shows

In an article that suggests that aftermarket or third-party parts are just as good as OEM, we find no small irony that for all intents and purposes, it appears that even the authorship of the article appears to be… obviously “aftermarket”. 

It is our opinion, and that of many of our industry partners across the US, that NO BODY SHOP EXPERT could have written this article.  And while we find no issue with ghost-writing services in general – we do object when incorrect and ultimately unsafe information is presented as if it came from an industry expert.  There are far too many errors in the article to believe for a moment that an actual body shop owner (or technician, for that matter) actually wrote this article.

We agree that auto body techs see all sorts of damage.  We’ll also agree to the concept that said damage requires parts and materials to repair the vehicle to it’s “pre-accident” condition.  But that’s about all we are going to agree on, and in the interest of public safety – we’re setting the record straight as it relates to how – and WHY – we do what we do here at Nylund’s.

The original article states: Auto body technicians must source the necessary parts from a number of manufacturers, depending on cost and availability.

Technicians do not source parts.  Parts managers or office staff source parts.  Here at Nylund’s, we source from the manufacturer because OEM parts are the ONLY parts that are specifically patented to fit and perform to the original safety standards designed for your vehicle.

The original article goes on to say: Although technicians strive to save their clients time and money, it’s also important to obtain only the highest quality parts for the repairs.

There is an intrinsic conflict in this sentence.  Again, it’s not the technician’s role to save customers time or money.  But even if it were – that has nothing to do with obtaining only the highest quality parts for the repairs.  In most cases, it is not the customer’s money being spent to make the repair – it is the insurance company’s money.  And THAT is the real issue here. 

The only two entities that benefit from suggesting that aftermarket parts are as good as OEM are the makers of aftermarket parts – and the insurance companies.  The more money the insurance companies save by buying aftermarket parts means the more profit they make.  This, however, has ABSOLUTELY NOTHING to do with obtaining the highest quality parts for your vehicle’s repair.

In our next article, we’ll tackle the suggestion that aftermarket parts manufacturers “meet or exceed” quality metrics used by the original manufacturers.

The post Consumer Alert Aftermarket Parts – Nylund’s Response appeared first on Nylunds Collision.

Some would have you believe that one part (third party or aftermarket) is just as good as the other (original manufactured) part.  This is a fundamental point of disagreement that we have with many insurance companies.  Fact: original parts are designed, patented, tested and safety rated by the manufacturer to offer the very best, safest driving experience possible.  Aftermarket parts, by the very definition of being “replicas” – are not the same as OEM parts.  They are not safety rated or crash tested. And when it comes to the safety of our guests and their families, we simply will not cut corners.

We are the first to acknowledge that our fight on behalf of your safety usually takes more time than simply going with the cheapest parts as recommended by the insurance companies.  We often have to correct their estimates multiple times.  Each delay instituted by the insurance company’s desire to cut costs and compromise safety ends up delaying the overall repair.  But this much we know: this fight is worth it.  Your safety is on the line.

I’m Robert Grieve.  My wife Carol and I are the very proud owners of Nylund’s Collision Center.  We fight… because #YourLivesMatter.

The post We Fight Because #YourLivesMatter appeared first on Nylunds Collision.