Lexus Body Shop Owns Denver Repair Category

Lexus Body Shop Owns Denver Repair Category

When looking for a Denver area Lexus body shop, there is only one premier destination, according to Lexus owners. Nylund’s Collision Center in Englewood, Colorado is the ONLY repair facility with a certified Lexus Body Shop Manager that has won the title “Best Body Shop” on the Denver A List every year since 2011… when the category was first created. Owners Robert and Carol Grieve purchased the business in 2006, and have grown Nylund’s Collision Center into the most trusted shop to bring your damaged luxury vehicles.  Commonly referred to as the Lexus body shop that Lexus dealers trust to do the right repair, Nylund’s Collision takes great pride in their independent (from insurance company influence) position in the marketplace. The guest experience and ultimate safety are the driving factors. “If it’s not perfect… it’s not leaving” is more than a tagline to Robert Grieve. At the heart of this position statement is the owner’s absolute conviction that there is only one way to repair a vehicle: the right way.  Automobile manufacturers design, test and approve vehicles not only for luxury and comfort, but for the safety of the driver and passengers. When choosing a Lexus body shop, consumers must be made aware that in almost every circumstance their insurance company will write their repair estimates to include cheaper aftermarket or third-party parts. This practice is done with only one objective: to save the insurance company money.  The danger comes in the fact that such parts – though they may be “certified” – they are not safety tested, and by definition – are NOT the same as the original...
What to expect from insurance after a car accident

What to expect from insurance after a car accident

A recent conversation with one of our guests very clearly illustrates the most common questions and answers between claimants (victims in an accident) and independent repair facilities.  Because the proper repair requires the insurance company representing the insured (the person who hit the claimant), we thought it would be helpful to our guests to get a behind the scenes view of the steps of the repair process. Here is the conversation as it happened between the Claimant (our guest) and the independent body shop (Nylund’s Collision Center): Claimant: I very much appreciate your offer to have the car in for repair on Feb 14. However, I do want to update you with the fact that American Family Insurance (AmFam) sent me a check for the amount of $4276.13.  I have filed it and will not cash it.  I feel the sending of this check is very inappropriate.  I am very concerned about this behavior on the part of AmFam. And I ask again if-given this behavior on the part of AmFam – do I need to consider hiring an attorney? Nylund’s: All your concerns are valid and you posed great questions.  I wish this process were easier on everyone, unfortunately it’s not the case. We are aware of AmFam’s initial estimate.  It is in no way inclusive of all that will be needed to repair your vehicle back to undetectable, pre-loss condition.  The initial estimates rarely are. I don’t believe there is any reason to hire a lawyer quite yet.  That being said, Let’s chat about a few of your concerns and the options available. Claimant: I asked you if I would be held responsible for any amount that AmFam refuses to pay....
Welcome Brian Forester to Nylund’s Collision Center

Welcome Brian Forester to Nylund’s Collision Center

Excellence Attracts Excellence Aristotle once said, “quality is not an act, it is a habit”. Here at Nylund’s Collision Center, we not only believe this to be true; we eat, sleep, drink and breathe this mantra! We paraphrase it this way: “If it’s not perfect – it’s not leaving”. Needless to say, this high standard puts us at odds with many in our industry, especially insurance companies that prefer to cut costs at every corner – typically at the financial and safety expense of their insured. There is a daily battle being waged between independent auto body owners and those who are supposed to cover the costs of the PROPER repair. It is with the highest amount of pride and utmost respect that we announce the addition of a true General in the war for what’s right in our industry. Please help us welcome Brian Forester to Team Nylund’s. Brian worked his way up through the industry from estimates to paint, and at the age of 26, he was awarded the Manager’s position at Legacy Ford Body Shop in Pasco, Washington. Under his management, the shop grew more than 45% in less than a year. He has become widely recognized as an influencer in the auto body industry by the very best of the best. Brian spent a little more than 2 weeks with us in October, and during that time he made such a positive impact within our community. He reached out to every team member across every department, and earned the respect of each and every man and woman at Nylund’s. He rolled up his sleeves and...
Are We Really The Only One?

Are We Really The Only One?

“Nylund’s is the only one…” – Allstate “You are the only one…” – Travelers “Rob, you’re the only one…” – State Farm If we had a nickel for every time over the last 11 years that we’ve heard insurance adjusters and supervisors claim that Nylund’s is “the only one” who does repairs the way we do… we’d have a bucket full of nickels – 3 feet deep – covering the entire surface area of the state of Colorado! The very phrase used to irritate me to no end! It offends the senses to hear that we are the only shop who insists upon the right repair, and who refuses to cut corners in processes and parts just to save the insurance company money. To listen to them, all the other shops – ALL OF THEM – make up what they call industry standard, or “average”. That we are the outcasts. I find that difficult – if not impossible – to believe. In fact, over the years we have discovered that we ARE NOT the only ones. We have found that there are others… many others who stand up for the guest. Those who will not jeopardize the safety of the customer by cutting corners on their repairs. There are those who also hear that they are the only ones… And so this is a rally call to all those who believe quality is more important than quantity. Calling all outcasts and outside-the-industry-standard freaks who truly believe that if it isn’t perfect, it isn’t leaving.  Post a photo of your crew under this article, and let us stand together for...
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