by Eric Reamer | Aug 27, 2021 | After The Accident, Collision Center, Customer Service
On August 11, 2021, Lexus USA and Toyota motor North America announced their partnership with CCC Intelligent Solutions Inc. and the release of the Lexus Mobile Collision Assistance feature within the Lexus app. This new feature is available to subscribers of the app...
by Eric Reamer | May 27, 2020 | After The Accident, Auto Body, Customer Service
What you should know about your body shop estimate Reading a body shop estimate can be difficult for the average person. These documents are full of acronyms and jargon that may not mean much to the vehicle owner. And in this case, what you don’t know might hurt you…...
by Eric Reamer | Dec 21, 2019 | Auto Body, Collision Center, Customer Service
Many people are searching for the best Subaru body shop in Denver, but finding the best can be confusing if you don’t know what to look for. We’ve compiled a brief list of really important questions that you should ask ANYONE claiming to be the best Subaru body shop....
by Eric Reamer | Apr 7, 2018 | After The Accident, After The Repair, Customer Service, From The Owner
Still think your insurance company is all about your best interest? We humbly submit this very real case study, filed under: “told you so”. USAA insured gets into accident, and is “encouraged” (steered?) to take her car to their “preferred” shop (big box body shop)....
by Eric Reamer | Jan 20, 2018 | After The Accident, Customer Service
A recent conversation with one of our guests very clearly illustrates the most common questions and answers between claimants (victims in an accident) and independent repair facilities. Because the proper repair requires the insurance company representing the insured...
by Eric Reamer | Nov 4, 2017 | Auto Body, Customer Service, Press Releases
Excellence Attracts Excellence Aristotle once said, “quality is not an act, it is a habit”. Here at Nylund’s Collision Center, we not only believe this to be true; we eat, sleep, drink and breathe this mantra! We paraphrase it this way: “If it’s not perfect –...
