by Eric Reamer | Sep 7, 2021 | After The Accident, After The Repair, Collision Center, Direct Repair Partnership, Insurance
It’s always a surprise when you are involved in an accident. (That’s why we call them “accidents”). But if you’re not careful, the accident could end up being just the first of many surprises… and sometimes, the surprises come at the hands of the very places you...
by Eric Reamer | Aug 27, 2021 | After The Accident, Collision Center, Customer Service
On August 11, 2021, Lexus USA and Toyota motor North America announced their partnership with CCC Intelligent Solutions Inc. and the release of the Lexus Mobile Collision Assistance feature within the Lexus app. This new feature is available to subscribers of the app...
by Eric Reamer | Dec 11, 2020 | Collision Center, Press Releases
Celebrating the Guest Experience – Lexus Style! It is with great pride and equal humility that we share the news that Nylund’s Collision Center has been named a Lexus Authorized Collision Center. This is a huge honor, and one that we take very seriously...
by Eric Reamer | Oct 29, 2020 | After The Accident, aftermarket, Auto Body, Collision Center
Should a brand new 2020 Subaru Outback be totaled or repaired after an accident? Before you fire off a knee-jerk response, let’s take a look at an actual situation that came through our doors recently. In this article, we’ll discuss what goes into deciding whether a...
by Eric Reamer | Jul 2, 2020 | After The Repair, Collision Center, Direct Repair Partnership, From The Owner, Insurance
An open letter to the collision industry Why, in 2020, is there still such a large disparity between performing the correct repair and the most profitable repair for the body shop, technicians and insurance companies? Why do so many within our ranks put the guest’s...
by Eric Reamer | May 20, 2020 | Auto Body, Collision Center
When you want to know how to choose an auto body shop, there are many things to consider. You are likely to receive several opinions about where you should bring your car. Most of those opinions are based upon the experiences of friends and family, or guided by your...
