by Eric Reamer | Oct 28, 2026 | Collision Center, collision repair, Insurance |
You researched the shops, read the reviews, and picked the one certified for your vehicle. Then a letter from the insurance company arrives, and suddenly your right to choose a body shop feels a lot less certain. The letter says you can pick any repair facility you...
by Eric Reamer | Oct 21, 2026 | collision repair, OEM Repair Procedures |
It is 10 o’clock at night, your car is in the shop, and you start typing questions into a chatbot. Within seconds, AI collision repair advice tells you your vehicle has a “multi-axis structural unibody twist.” That sounds catastrophic. It also sounds official....
by Eric Reamer | Oct 8, 2026 | collision repair, Insurance, total loss
When an insurer declares your car a total loss, the offer letter shows one number. Behind that number sits a long chain of decisions, and one of the least visible is the total loss condition adjustment. This line item lowers the price of every comparable vehicle in...
by Eric Reamer | Sep 23, 2026 | collision repair, Insurance
A federal jury in Oklahoma recently ordered Progressive to pay $40 million to one policyholder. Her original request was for $25,000 in underinsured motorist benefits. The verdict focused on how the insurer handled her claim while it stayed open. That makes the case...
by Eric Reamer | Sep 16, 2026 | ADAS, After The Accident, collision repair, Insurance, OEM Repair Procedures
Who decides how your vehicle gets repaired after an accident? Most drivers assume the shop fixes the car, the insurer pays for it, and everyone moves on. But ADAS calibration after an accident sits at the center of a quiet disagreement. What a vehicle’s...
by Eric Reamer | Aug 19, 2026 | ADAS, collision repair
ADAS calibration after collision repair sounds like a technical detail your shop should just handle. In practice, the collision repair industry admitted something startling in writing. It doesn’t yet have a consistent way to do this. That’s not a customer...
