2020 Subaru Outback – Should It Be Totaled Or Repaired?
Should a brand new 2020 Subaru Outback be totaled or repaired after an accident? Before you fire off a knee-jerk response, let’s take a look at an actual situation that came through our doors recently. In this article, we’ll discuss what goes into deciding whether a...Insurance Companies – Are They Ignorant, or Just Evil?
Every day you are bombarded with messages from the insurance companies of the world, all of whom claim that they can save you money, or protect you better than the next guy. And yet, when the time of your greatest need arises (after an accident), all of a sudden your...EyeSight is 20-20 Hindsight Can Be Expensive
EyeSight is 20-20 …Hindsight Can Be Expensive Why do so many insurance companies choose to do business through the rearview mirror? Eyesight might be called for. Recently a vehicle came to us for a severe hail damage repair claim. The car was so damaged, that our...Open Letter to Congress
Your Money or Your Life Dear Members of the United States Congress, I am writing this open letter to express my strong opposition to H.R. 1879 and S. 812, Promoting Automotive Repair Trade and Sales Act of 2017, also known as the PARTS Act. I am especially...Was I Lied To About Industry Standard?
Consumer Alert: Two words have become the weapons of choice in the battle of right vs. wrong in the collision repair business. By design, these two words sound so innocuous that they presume acceptance without consumer’s knowledge that by doing so, they have loaded the gun that is pointed directly at themselves. The two words are: Industry Standard.