Groomed For Success

What does an award winning body shop, recognized for excellence in quality and customer service do to improve the guest experience? That’s the question that Robert and Carol Grieve, owners of Nylund’s Collision Center in Englewood, Colorado asks himself every...

A Cost Plus Society?

Imagine taking your kid to a local restaurant and ordering a spaghetti dinner, pizza and soda for the kiddo, and a nice glass of wine for yourself… and instead of the $32.00 bill, you offer to pay the cost of materials plus 15%. How about grabbing that next pair of...
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