Here at Nylund’s Collision Center, we are all so very grateful for having been awarded Denver’s Best Body Shop for the third year in a row. Of course we are very proud of the fact that Nylund’s is the only collision center that has ever won this award since it’s original inclusion on the Denver A-List in 2011… but for us, it’s about much more than another trophy on the shelf. It is, and always has been, all about the guest experience!
You see, no one really wants to schedule an appointment with a body shop. We’ve checked time and again, and we’ve never made it to the top 10, must-see local attractions. But sometimes bad things (accidents) happen to good people. And when they do… we are here to serve.
The first thing that our guests can expect is a warm, compassionate and always professional greeting. Our staff is the best in the industry at making the guest feel welcome and instantly comfortable with their choice to come to Nylund’s. We would never think of handing you a clipboard to fill out your information. Instead, we offer you a beverage, and begin a conversation. As you relax, we enter all the details that we’ll need to make your auto repair as pain-free as possible.
If you require a rental car while yours is in the shop, we’ll make that call – and in many cases, even have your car delivered to the shop before we’re done chatting. If you need a ride home, we stand ready to deliver you wherever you need to go.
Once your car has entered the repair process, you can rest assured that we are in constant communication with your insurance provider, thereby removing the single largest point of stress from you, our guest. You’ve been through enough with the accident… the last thing you need is to haggle about the cost or quality of parts with the company you’ve paid all your life. We make sure that your best interests, including safety, quality and timeliness of service are all represented.
Here at Nylund’s we make you, our guest, a promise. If it isn’t perfect… it isn’t leaving. And if you think about it – isn’t that really what you want for what is likely your second largest purchase? When you return to pick up your vehicle, you can expect us to surprise you with the attention to detail that we put into every delivery. From the complete clean-up on the inside, to the high-polish buff, to the huge bow on the hood… our goal is to rekindle the love you had for your car on the day that you bought it.
We hope you never get into an accident. But if you do, we want you to know that here at Nylund’s Collision Center, we actively do our best to be a large part of the solution. Your experience matters to us more than anything… which might explain why our guests vote for us year after year to achieve the honor of Denver’s Best Body Shop.