by Eric Reamer | Sep 13, 2021 | After The Accident, Auto Body, Bodyshop Surprises
In this second installment of the series we’re calling Bodyshop Surprises, we take a deeper look into the very surprising story of unbelievable bad faith on the part of one insurance company. Or, was it really a case of the bodyshop who should have had the guest’s...
by Eric Reamer | Sep 7, 2021 | After The Accident, After The Repair, Collision Center, Direct Repair Partnership, Insurance
It’s always a surprise when you are involved in an accident. (That’s why we call them “accidents”). But if you’re not careful, the accident could end up being just the first of many surprises… and sometimes, the surprises come at the hands of the very places you...
by Eric Reamer | Aug 27, 2021 | After The Accident, Collision Center, Customer Service
On August 11, 2021, Lexus USA and Toyota motor North America announced their partnership with CCC Intelligent Solutions Inc. and the release of the Lexus Mobile Collision Assistance feature within the Lexus app. This new feature is available to subscribers of the app...
by Eric Reamer | Jun 9, 2021 | After The Accident, Insurance
You’ve probably asked yourself, how much is my vehicle worth? at least a time or two in your lifetime. But after an accident, you will not be the only one asking that question. Indeed, your insurance company will be asking that question – and you may not like...
by Eric Reamer | Dec 16, 2020 | After The Repair
We are often asked how to know if your vehicle has not been fully repaired. It is a common occurrence for us to inspect vehicles that have been repaired by other facilities. And, unfortunately, it’s all too common that what we find is poor workmanship and neglected...
