Consumer Resources

Crash Repair Info

Another great resource if you find yourself needing your vehicle repaired after a collision.

Brought to you by the folks that manufactured your vehicle.

File A Complaint With the Dept. of Insurance (CO)

The Colorado Division of Insurance (DOI) regulates the insurance industry in Colorado. They help consumers by answering their questions, investigating their complaints, and helping them to understand their insurance. They regulate and monitor the insurance companies in Colorado, as well as insurance agents, making sure everyone is following the law.

303-894-7490 / 800-930-3745 (outside the Denver Metro area) /  

Monday – Friday, 8:00 a.m. – 5:00 p.m.

Complaints are filed through the Consumer Portal, where you will first need to create an account using an email account and password. The portal is a secure way for consumers to submit insurance complaints and communicate with the Division of Insurance. Once the account is created, you will use the email and password to log into the Consumer Portal.

  • After logging in to the Portal, you can submit your insurance complaint.
  • There are several pages to complete. Know that the Division needs this information to properly investigate your complaint.
  • After your complaint is successfully submitted, a “Complaint ID” will be provided and an email will be sent to you with additional information.
  • You will then be given an opportunity to upload supporting documents to the Portal.
  • From then on, you will have the ability to communicate directly with the Division about your complaint through the Portal.

Anytime there is any activity on your complaint that requires your attention, you will be sent an email. You must log into the portal with your email and password to access information about your complaint, including updates and the Division’s responses to your complaint.

Great Business Marketing Advice

Our friends over at Experience Pros recently published a blog worthy of consideration by anyone in business. Re-posted here for your consideration: Mayan Marketing Well, another apocalyptic milestone has come and gone, and after all the hullabaloo, it appears that...

read more

Quality Everyday

In this time of the holidays, it’s easy to be overwhelmed by catchy titles like “Black Friday” and “Small Business Saturday”… and don’t forget “Cyber Monday”. And while we understand the meaning behind each one of these phrases, here at Nylund’s we remind ourselves...

read more

Customer Love

Here at Nylund’s Collision Center, we really are all about our customers! Today brought yet another example of the WHY behind the “what we do”. We post this video testimonial, not only for the education of those considering the choice of body shops you have, but also...

read more

Nylunds Collision Center Has Spirit

We've Got Spirit – Yes We Do With Halloween coming right around the corner, I thought it appropriate to remind our valued guests that here at Nylund's we absolutely have spirit… the Spirit of Extreme Customer Service! When your car goes bump in the night, or in the...

read more

Top 10 Reasons to Call Nylund’s Collision Center

3 – experts in the front office to serve you with compassion and dedication! 0 – defects. If it’s not perfect – it’s not leaving! 3 – points of contact with you (at least) as your car moves through it’s recovery! 7 – quality checks before delivery! 6 – days a week, we...

read more

And the winner is…

When Nylund’s Collision Center’s owners, Robert and Carol Grieve, expressed their gratitude for their customer’s support in the Denver A-List competition, they never expected the outpouring of goodwill that they received. “It was our intention to be a blessing by...

read more
Share This