Consumer Resources
Crash Repair Info
Another great resource if you find yourself needing your vehicle repaired after a collision.
Brought to you by the folks that manufactured your vehicle.
File A Complaint With the Dept. of Insurance (CO)
The Colorado Division of Insurance (DOI) regulates the insurance industry in Colorado. They help consumers by answering their questions, investigating their complaints, and helping them to understand their insurance. They regulate and monitor the insurance companies in Colorado, as well as insurance agents, making sure everyone is following the law.
303-894-7490 / 800-930-3745 (outside the Denver Metro area) / DORA_Insurance@state.co.us
Monday – Friday, 8:00 a.m. – 5:00 p.m.
Complaints are filed through the Consumer Portal, where you will first need to create an account using an email account and password. The portal is a secure way for consumers to submit insurance complaints and communicate with the Division of Insurance. Once the account is created, you will use the email and password to log into the Consumer Portal.
- After logging in to the Portal, you can submit your insurance complaint.
- There are several pages to complete. Know that the Division needs this information to properly investigate your complaint.
- After your complaint is successfully submitted, a “Complaint ID” will be provided and an email will be sent to you with additional information.
- You will then be given an opportunity to upload supporting documents to the Portal.
- From then on, you will have the ability to communicate directly with the Division about your complaint through the Portal.
Anytime there is any activity on your complaint that requires your attention, you will be sent an email. You must log into the portal with your email and password to access information about your complaint, including updates and the Division’s responses to your complaint.
Award Winning Nylund’s Collision Suprises Local Charities
Robert and Carol Grieve, owners of Nylund’s Collision Center in Englewood, Colorado are well-known for their generous charitable giving. Their support of organizations such as the Employer Support of the Guard and Reserve, Quarters for Kids, St. Jude’s Hospital and...
Character Key Ingredient at Nylund’s Collision Center
In addition to providing award-winning customer service and artisan craftsmanship at Nylund’s Collision Center, we are committed to the highest standard of character and integrity from every one of our staff members. This not only translates to a positive experience...
Customer Experience is Primary at Nylund’s Collision Center
At Nylund’s Collision Center, we work hard to create an overwhelmingly positive auto body customer experience. Accidents are traumatic enough all by themselves. Recently, we had the privilege of serving a customer who then wrote us about her experience. The following...
Compromise in Customer Service in the Auto Body Industry
They Might Not Deliver... But We Will! Here at Nylund's Collision Center, we have a simple rule: If it’s not perfect, it’s not leaving. This position has created an interesting dichotomy within the ranks of those who do business with us. On one hand, we have an...
First Church of the GT-R
There’s a new auto body congregation in Englewood, (Denver) Colorado and services are unlike anything you've ever seen. Members have been called everything from enthusiasts to fanatics – labels which they readily embrace. As with many other faith-based gatherings,...
Business Owner Recognized for Charitable Giving
Originally Published by: PitchEngine Originally Posted: April 14, 2012 Collision Center Champions Community Cause Englewood, CO - Robert Grieve, owner of Nylund's Collision Center in Englewood, CO is no stranger to awards and recognition. And yet, he and his co-owner...
Customer Service At Body Shop – Pride Runs Deep
Originally Published by: PitchEngine Article Written By: Samantha Waller Originally Posted: March 5, 2012 Samantha Waller Discusses the Culture of Customer Service at Nylund's Collision Center Nylund's Collision Center in Englewood, Colorado has a reputation for being...
Throwing a Flag on the Cost of Service
Originally Published by: Upinyourbiz Originally Posted: Friday, October 7, 2011 In the automotive repair business, the costs associated with end-user service are typically low on the list of priorities. Margins are very small, and there is a constant struggle between...
Lexus Bumper and Trunk Repair
After being rear ended by another vehicle, the owner of this vehicle needed substantial repairs to their Lexus bumper and trunk. They were referred to us by a local Lexus dealership. We are truly proud of what we do here and always happy to offer a tour of the shop....