Was I Lied To About Industry Standard?

by Eric Reamer | Apr 1, 2017 | After The Accident, After The Repair, aftermarket, Auto Body, Customer Service, Direct Repair Partnership

Consumer Alert: Two words have become the weapons of choice in the battle of right vs. wrong in the collision repair business. By design, these two words sound so innocuous that they presume acceptance without consumer’s knowledge that by doing so, they have loaded the gun that is pointed directly at themselves. The two words are: Industry Standard.