Was I Lied To About Industry Standard?

Was I Lied To About Industry Standard?

Consumer Alert: Two words have become the weapons of choice in the battle of right vs. wrong in the collision repair business. By design, these two words sound so innocuous that they presume acceptance without consumer’s knowledge that by doing so, they have loaded the gun that is pointed directly at themselves. The two words are: Industry Standard.

Excellence Has a New Address

Excellence Has a New Address

It’s a new year, and we are thrilled to announce that Nylund’s Collision Center has a NEW LOCATION!!   4495 S. Santa Fe Englewood, CO 80110 After 10 wonderful years of serving our guests and building up the brand that has become synonymous with excellence… we officially outgrew our old location! And so, to serve the next 10+ years we have invested in a property of our own… and you’re going to love it! Changing times requires upgraded equipment, so we’ve got a brand new paint booth (thank you, Garmat USA and John Baker Sales!) and we’ll continue to apply the world’s best paint (thank you, PPG!). And did we mention the space? We’ve doubled our work space to help us get your vehicles into the shop and back into your hands even faster! We love what we do, and who we do it for! It’s more than just a saying here: “If it isn’t perfect… it isn’t...
Nylund’s Collision Center Dives Into Water in 2016

Nylund’s Collision Center Dives Into Water in 2016

In our relentless pursuit of offering the highest quality service and experience for our guests, we are pleased to announce that we have made a switch in our paint process to PPG Envirobase® High Performance waterborne paint. We have shifted to this technology for a number of reasons, not the least of which is the amazing quality of the finished product.  Waterborne paint is the highest quality technology available, and produces a much more consistent finish and color match. Additionally, waterborne paint technology is much more environmentally friendly, making our entire process that much more “green” and eco-responsible. The best quality paint, the most efficient use of our technician’s time, the most environmentally friendly process and the highest customer satisfaction all lend themselves to what our guests have always come to expect from us: if it isn’t perfect, it isn’t leaving.  That’s what we refer to as being...
When Totaling Your Vehicle Is The Best Option

When Totaling Your Vehicle Is The Best Option

We recently performed a post-repair inspection on a 2015 Subaru Legacy that reminded us once again why we here at Nylund’s absolutely insist on taking the time to do the job right the first time.  After being steered into a DRP* body shop, the owner brought it to us for a second opinion. What we found, however, was much worse than anyone suspected! You love your car.  That’s why you bought it. It’s been good to you, and you are loyal.  Often to a fault.  Sometimes you have to say goodbye to your favorite ride, but how do you know when that is the best option? This brand new vehicle was “fixed” by another body shop, and returned to the owner with thumbs up and enthusiasm.  Upon casual observation to the untrained eye, one might have overlooked certain telltale signs of a poor quality repair.  But something just didn’t “feel” right, and that’s when they called Nylund’s in to perform a post-repair inspection. From uneven gaps to buckles in the roof, this was a completely botched job on the part of the DRP shop.  The number of poorly welded sections and unprepared broken parts were almost too numerous to count. Ultimately, the compromised safety of anyone in the back seat of the car (in this case, a small child in a car seat) was the determining factor in deciding to total this vehicle. The other shop didn’t even address several structural points that had been compromised in the original accident.  Left unrepaired (but hidden from view), another collision from behind could prove catastrophic. In the end, both Nylund’s Collision...
Consumer Alert Part III Aftermarket Parts

Consumer Alert Part III Aftermarket Parts

Today we offer part three of our response to an irresponsible article posted by another Denver-area auto body shop.  Click Here for our FIRST and SECOND responses.  And Click Here to read the original article we are responding to in it’s entirety.  The title of the original article is: “4 Ways Aftermarket Parts are Just as Good as OEM.” The title of today’s Nylund’s Response is: Facts Don’t Lie The original article states: Here are the main characteristics that make aftermarket parts just as good, or better, than OEM. Optimized Design Automakers frequently have to issue recalls to handle widespread issues regarding parts originally installed on their vehicles. When this happens, new parts may be created to circumvent the defect causing issues for vehicle owners. Aftermarket parts suppliers will work the optimized design into their products to avoid the issues that cropped up immediately after the original release of the vehicle. Therefore, by the time a vehicle needs collision or vandalism repairs, the aftermarket parts feature the upgraded design that lacks flaws found in the original components. Fact: Given the number of parts of on a vehicle, original manufacturer’s recalls aren’t really all that “frequent”. They do happen occasionally, and when they do – the manufacturers redesign, engineer and test the parts that are then replaced at no additional expense to the vehicle owners. Aftermarket manufacturers do not have access to this information. Fact: Aftermarket parts are ALWAYS reverse-engineered from the OEM parts.  They are, by their very definition, less than 100% accurate copies of OEM parts.  They cannot be 100% the same – that would violate patent laws. Fact: Aftermarket...
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