Open Letter to Congress
Your Money or Your Life Dear Members of the United States Congress, I am writing this open letter to express my strong opposition to H.R. 1879 and S. 812, Promoting Automotive Repair Trade and Sales Act of 2017, also known as the PARTS Act. I am especially...
Was I Lied To About Industry Standard?
Consumer Alert: Two words have become the weapons of choice in the battle of right vs. wrong in the collision repair business. By design, these two words sound so innocuous that they presume acceptance without consumer’s knowledge that by doing so, they have loaded the gun that is pointed directly at themselves. The two words are: Industry Standard.
When Should I Claim Diminished Value?
IN SOME CASES, you might be owed MORE than what is offered to repair your vehicle. We are often asked, “When is an appropriate time for me to make a ‘diminished value’ claim for my vehicle. And while it may seem that the answer might be, ‘every...
What Happens Next?
You’ve dropped off your vehicle for repair at Nylund’s Collision Center… and now you’d like to know what to expect. Well, first off, thank you for choosing Nylund’s. We know that you have a choice, and we take our role in the repair of...