Consumer Resources
Crash Repair Info
Another great resource if you find yourself needing your vehicle repaired after a collision.
Brought to you by the folks that manufactured your vehicle.
File A Complaint With the Dept. of Insurance (CO)
The Colorado Division of Insurance (DOI) regulates the insurance industry in Colorado. They help consumers by answering their questions, investigating their complaints, and helping them to understand their insurance. They regulate and monitor the insurance companies in Colorado, as well as insurance agents, making sure everyone is following the law.
303-894-7490 / 800-930-3745 (outside the Denver Metro area) / DORA_Insurance@state.co.us
Monday – Friday, 8:00 a.m. – 5:00 p.m.
Complaints are filed through the Consumer Portal, where you will first need to create an account using an email account and password. The portal is a secure way for consumers to submit insurance complaints and communicate with the Division of Insurance. Once the account is created, you will use the email and password to log into the Consumer Portal.
- After logging in to the Portal, you can submit your insurance complaint.
- There are several pages to complete. Know that the Division needs this information to properly investigate your complaint.
- After your complaint is successfully submitted, a “Complaint ID” will be provided and an email will be sent to you with additional information.
- You will then be given an opportunity to upload supporting documents to the Portal.
- From then on, you will have the ability to communicate directly with the Division about your complaint through the Portal.
Anytime there is any activity on your complaint that requires your attention, you will be sent an email. You must log into the portal with your email and password to access information about your complaint, including updates and the Division’s responses to your complaint.
Consumer Alert Part III Aftermarket Parts
Today we offer part three of our response to an irresponsible article posted by another Denver-area auto body shop. Click Here for our FIRST and SECOND responses. And Click Here to read the original article we are responding to in it’s entirety. The title of the...
Consumer Alert Part II Aftermarket Parts – Nylund’s Response
Today we pick up the consumer alert and our reply to an irresponsible article posted by another Denver-area body shop right where we left off. (Click here to read our first reply to the original article. And click here to read the original article in its entirety.) ...
Consumer Alert Aftermarket Parts – Nylund’s Response
Recently we posted an article - published by another Denver area body shop that argued the case that aftermarket parts were “just as good as OEM”. (Click here for the article in its entirety, posted on our Facebook page) We asked for the input of industry leaders,...
We Fight Because #YourLivesMatter
Here at Nylund’s Collision Center, we talk a lot about the importance of insisting on original manufactured parts when getting your vehicle repaired. For that reason, we are often maligned by the insurance companies for being “difficult” to work with, and “slow” in...
Best of the Best
Voted Best Body Shop 2015 It is with great pride, and much gratitude that we say thank you to our many guests in Highlands Ranch, Colorado for voting Nylund's Collision Center the Best of the Best Body Shop 2015 via the Colorado Community Media. We absolutely love...
Post Repair Inspections and Diminished Value
Diminished value is something every consumer needs to be aware of. You pay them every month from the time you’re 16 years old. They tell you that you’re in good hands. They assure you that you saved 15% or more in 15 minutes - and that you’ve made a good choice to...
How Long Will It Take To Fix My Car?
Auto body industry expert offers insight into the process of insurance company’s cycle time, and how long it takes to fix your car.
Defective Parts Make Top 10 Accident List
If it seems that we talk a lot about the importance of using original manufacturer’s parts on your vehicle repair, it’s for good reason. There is a right way to repair a vehicle, and then there’s the way that could result in far more than economic loss. This 2014...
New Television Spot Hits The Airwaves
We're proud to share our most recent journey into the world of television. Here is our first 30-second spot, as seen on the Discovery Channel and other Comcast-available networks. Proud, Strong #NylundsDone We'd love your comments, and to hear what you'd like to see...