Consumer Resources
Crash Repair Info
Another great resource if you find yourself needing your vehicle repaired after a collision.
Brought to you by the folks that manufactured your vehicle.
File A Complaint With the Dept. of Insurance (CO)
The Colorado Division of Insurance (DOI) regulates the insurance industry in Colorado. They help consumers by answering their questions, investigating their complaints, and helping them to understand their insurance. They regulate and monitor the insurance companies in Colorado, as well as insurance agents, making sure everyone is following the law.
303-894-7490 / 800-930-3745 (outside the Denver Metro area) / DORA_Insurance@state.co.us
Monday – Friday, 8:00 a.m. – 5:00 p.m.
Complaints are filed through the Consumer Portal, where you will first need to create an account using an email account and password. The portal is a secure way for consumers to submit insurance complaints and communicate with the Division of Insurance. Once the account is created, you will use the email and password to log into the Consumer Portal.
- After logging in to the Portal, you can submit your insurance complaint.
- There are several pages to complete. Know that the Division needs this information to properly investigate your complaint.
- After your complaint is successfully submitted, a “Complaint ID” will be provided and an email will be sent to you with additional information.
- You will then be given an opportunity to upload supporting documents to the Portal.
- From then on, you will have the ability to communicate directly with the Division about your complaint through the Portal.
Anytime there is any activity on your complaint that requires your attention, you will be sent an email. You must log into the portal with your email and password to access information about your complaint, including updates and the Division’s responses to your complaint.
Why Would Anybody Do This To You?
You should question the motives of any Auto Body shop that would knowingly use aftermarket and reconditioned parts on their customer’s vehicles. Safety and Value Are Sacrificed If a repairer will sacrifice the quality of your repair without your knowledge by using...
Nylund’s Featured on CBS4 Denver
Nylund's Collision Center was featured on CBS Denver Channel 4, in a report discussing a recent super-storm that produced massive hail damaged for tens of thousands of Denver area drivers. The front range of Colorado is considered the "hail capital of the United...
How Much Does It Cost to Repair a Dent on 2013 Lexus ES350?
We are asked some variation of this question several times a day. While we cannot quote a price without looking at (estimating) your vehicle’s specific damage, we can tell you this: In most cases, it won’t cost you any more to have it fixed the RIGHT WAY at...
Why You Should Consider a Post-Repair Inspection
Consumer Safety Alert Some industry estimates suggest that more than 60% of “repaired” vehicles on the road have serious safety and structural issues. Your safety is of paramount importance. All too often, repairs that are done at DRP (Insurance Company’s Direct...
Beware of Steering
DANGER! Very Important Information Below: "Steering" is a common practice of many insurance companies to "guide" you to one of their PREFERRED auto body shops (known in the industry as Direct Repair Programs or DRPs). While you may want to believe that your insurance...
Unexpected Praise for Nylund’s Collision Center
Nylund's Endorsed By Allstate (That HAD to Hurt!) Today, we share with you unexpected, unsolicited manna from heaven from one of the most unlikely of sources: a heartfelt (?) endorsement by an Allstate Insurance Claims Adjuster. Nylund's Collision Center has never...
Your Safety is Worth More Than $32.00
Last week, we posted a photo series on our Facebook Page, detailing the damage to one of our guests’ cars – specifically the front bumper of his 2013 Lexus GS 350 “F” Sport. The original, Lexus manufactured part, working in precise harmony with the airbag deployment...
Before and After – (And the Back Story)
We love what we do here at Nylund’s Collision Center. Not just because we can make something beautiful out of something ugly, but because we only do it one way: the RIGHT way. Case Study: Lexus ES 350, 28,000 miles. Still under full warranty. It’s not difficult to see...
Two Tone Trouble
When it comes to quality, I believe the automotive industry has a good bead on what it takes to get the job done right. Ford tells us that “Quality is Job 1″. Hertz taught us that “There’s Hertz… and there’s ‘Not Exactly’”. But every now and again, we run across...