No one wants to be involved in an accident… but they happen.  What you know BEFORE that happens, can dramatically affect what to do after an accident.  Here are a host of informational videos that we have assembled that will help you know exactly what to do after an accident.

First Notice of Loss

The moment you find yourself in an accident, you probably don’t realize it, but you’ve got a target painted on your back.  The phrase “first notice of loss” (FNOL) is most important to insurance companies. They want you to call them first, so that they can be assigned the FNOL status, and they are better able to control the flow of information coming to you.

Here’s a video that will help you understand who has your best interest in mind when it comes to assigning FNOL.

What is the role of an insurance adjuster?

You have probably been programmed by great marketing campaigns to believe that you have an insurance company that is like a good neighbor, or that you’re in good hands. You might think that saving 15% or more in 15 minutes is a good thing.  But before you actually have an insurance adjuster come out to estimate the damages and repair for your car, you should probably hear what Joshua Green, former adjuster for GEICO, has to say about what his job was.

Should I take my car to the body shop my insurer suggests?

When considering what to do after an accident, you simply MUST be educated about the process to expect when you call your insurance company. All too often, the insurer will “suggest” a series of body shops that fall within their “preferred” partners.  It’s illegal for them to steer you to a shop that they have a vested financial interest in… but they get around that by suggesting several such shops.  There are MUCH BETTER OPTIONS… and this video will help you know exactly why.

What to expect when you need a body shop

This video helps you know what to look for when trying to find a body shop that has your best interest in mind.

Who you choose to estimate your repair matters

After a typical accident, you are likely to have an insurance adjuster come out and estimate your repair.  You will also receive an estimate from the body shop estimator. Then those estimates will be compared and possibly added to as more damage becomes apparent.  But buyer beware… not all estimates are equal. The first and perhaps most important question is who are they working for? This video explains the process, and helps you make an informed decision.

Certification is more than a plaque on the wall

Before you take your car to any body shop, you may want to dive in a little deeper about the shop’s certifications. And this video will help you know what to do after an accident and the right questions to ask before making any decisions.

Two very dangerous words: Industry Standard

Many people wondering what to do after an accident get confused when their insurance company starts tossing around the words, “industry standard” to deny payment for various elements of a proper repair.

How long will it take to repair my car?

This is literally one of the most-asked questions that we ever receive – and also one of the most difficult to answer.  In this video – we not only tell you why it’s so complicated to answer – but then we give you some ideas on how to estimate repair time anyway.

Invoking the Appraisal Clause

What do you do if the estimate you receive is nowhere near covering a proper repair. Do you have any recourse? Sometimes.  If conditions are right, you may be entitled to invoke the appraisal clause within your insurance policy.  Rob and Eric break down just what those conditions are – and when you are able to put them into action.

The Dept of Insurance offers consumers free tools

Did you know that you can start your hunt for auto insurance right on your own state’s dept. of Insurance website? At least we can in Colorado.  You’ll be surprised at what Rob and Eric found as they went searching for the best policies.

WHO is really the customer?

This is such a misunderstood area – especially when looking for what to do after an accident – that we made TWO videos about it!

How to choose the right shop

At the end of the day, you need to know that you have a choice of which shop you want to repair your vehicle. Despite all the downward pressure from the insurance companies to do business with one of their “preferred” (ie. PARTNER) body shops – YOU get to choose who takes care of you and your family. We’ll show you what to look for when choosing a shop that won’t cut corners on your family’s safety.

Who are the BEST insurers?

Sometimes that’s a moving target… but Rob will clear the air and make the case for who has a reputation of paying for the right repairs… (and who doesn’t).

Was this post helpful?

Share This