Consumer Resources
Crash Repair Info
Another great resource if you find yourself needing your vehicle repaired after a collision.
Brought to you by the folks that manufactured your vehicle.
File A Complaint With the Dept. of Insurance (CO)
The Colorado Division of Insurance (DOI) regulates the insurance industry in Colorado. They help consumers by answering their questions, investigating their complaints, and helping them to understand their insurance. They regulate and monitor the insurance companies in Colorado, as well as insurance agents, making sure everyone is following the law.
303-894-7490 / 800-930-3745 (outside the Denver Metro area) / DORA_Insurance@state.co.us
Monday – Friday, 8:00 a.m. – 5:00 p.m.
Complaints are filed through the Consumer Portal, where you will first need to create an account using an email account and password. The portal is a secure way for consumers to submit insurance complaints and communicate with the Division of Insurance. Once the account is created, you will use the email and password to log into the Consumer Portal.
- After logging in to the Portal, you can submit your insurance complaint.
- There are several pages to complete. Know that the Division needs this information to properly investigate your complaint.
- After your complaint is successfully submitted, a “Complaint ID” will be provided and an email will be sent to you with additional information.
- You will then be given an opportunity to upload supporting documents to the Portal.
- From then on, you will have the ability to communicate directly with the Division about your complaint through the Portal.
Anytime there is any activity on your complaint that requires your attention, you will be sent an email. You must log into the portal with your email and password to access information about your complaint, including updates and the Division’s responses to your complaint.
Robert Grieve in the News
We are excited to share that Robert Grieve, owner of Nylund's Collision Center, has been featured in AutoBody News, a leading collision industry news aggregator. This is a huge honor for Robert and his team at Nylund's Collision Center, as AutoBody News is known for...
Pre-Scanning – Is It Necessary?
The Necessity of Pre-Scanning Your Vehicle When a guest brings their vehicle to us for repair, one of the very first things we do is pre-scanning to establish a baseline of information. Many times after an accident, there is damage that is not immediately visible....
Certified Body Shop and Direct Repair Program Conflict of Interest
Certified Body Shop and Direct Repair Program Should not Co-Exist When you’re involved in a car accident, you want your vehicle to be repaired correctly. So a manufacturer’s certified body shop is a good first place to start looking for a repairer. But not so fast… If...
Best Lexus Collision Center – What To Look For
How do you know you’ve chosen the best Lexus collision center? You want the best Lexus collision center to repair your luxury vehicle to the quality and commitment standards that Lexus themselves put into it. We want that, too. And that’s why we recommend going...
Amica Mutual Insurance Awarded Top Insurance Performer
Amica Mutual Insurance is the newest recipient of Nylund’s Collision Center’s Top Insurance Performer award. “This award is presented to insurance groups who go out of their way to be helpful during a difficult time in the lives of our guests”, says Robert Grieve,...
Top Performer Awarded to AIG Private Client Group
May 4, 2022 - Nylund’s Collision Center of Englewood, Colorado awards new “Top Performer” designation to AIG Private Client Group, the insurer’s automotive coverage division. The Top Performer award is for insurers that demonstrate a strong customer-forward service...
Lexus Specialist Collision Center vs. a Common Body Shop
When you need the services of a collision center for your Lexus, doesn’t it make sense to bring your vehicle to a Lexus Specialist Collision Center? We think it does, and we’ll tell you why. As one of the first Lexus Authorized Collision Centers in America, and the...
If Your Car Was Stolen and Recovered – DON’T GET IN IT!
Was Your Car Stolen? Or Even Worse... Was It Recovered? Nobody wants their car to be stolen. And if it is, most people want it to be recovered. But you NEED TO KNOW THIS: If your car was stolen and recovered - DON’T GET IN IT before having it drug tested and inspected...
What to Do After An Accident
No one wants to be involved in an accident… but they happen. What you know BEFORE that happens, can dramatically affect what to do after an accident. Here are a host of informational videos that we have assembled that will help you know exactly what to do after an...